1. Eligibility & Settlement Protocol
Authorized refunds are determined strictly in accordance with the formal Cancellation Policy of MAAPE TRAVELS. Once your cancellation request has been meticulously reviewed and validated by our executive management team, the eligible remaining balance will be immediately queued for a secure credit reversal.
2. Non-Refundable Components
Certain exclusive travel expenditures cannot be recovered once processed. These non-refundable elements typically include secured regional travel permits, heritage monument access fees, premium seasonal hotel retainers, and third-party transit bookings, which are bound by their respective independent merchant agreements.
3. Processing Timeframes & Methods
All authorized reimbursements are routed directly back to the original payment method utilized during your initial reservation (Credit/Debit Card, Netbanking, or UPI). Because of the standardized processing times required by intermediate banking institutions, please allow a window of 7 to 10 business days for the credited funds to accurately reflect on your financial statement.
4. Unutilized Itinerary Services
We are unable to issue partial refunds for individual elements omitted during an active journey. Should a guest voluntarily choose to forgo curated meals, reserved premium accommodations, guided excursions, or scheduled executive transit, the comprehensive package pricing remains fixed and no proportional reimbursements can be granted.
5. Financial Concierge & Support
Should you experience an unexpected delay in settlement, require clarification on a billing statement, or need to verify the status of a scheduled reversal, please contact the dedicated accounting desk of MAAPE DIGITAL SERVICES PRIVATE LIMITED directly at maapefinserv@gmail.com.